Customer Rating
- Rated 5 stars
- Spectacular
- Practical Action
- Reviewed by:
- Published on:
- Last modified:
Summary: Our Joomla expertise ensured that we were the ideal long-term partner to provide ongoing technical support to the UK based international charity, Practical Action.
CASE STUDY: Practical Action
Project Description:
We have been working with Practical Action to provide technical support and ongoing website maintenance for their Joomla based websites.
Practical Action are a UK based charity challenging poverty in developing countries using technology. In 2016 the charity worked with 1.7m people across South Asian, African and South American nations providing a range of engineering solutions to help communities break out of the cycle of poverty.
Joomla is an award winning open-access content management system, but, like all CMS platforms, it is only as good as the skills and knowledge of those who are operating it. Practical Action’s websites had been built by a previous web designer using the Joomla CMS, a platform that we’ve been specialising in since 2010. They initially came to Opace looking for an audit of their websites and further technical support.
Since completing the audit and impressing the client with our versatility, understanding of Joomla and general expertise, we are now developing a long-term relationship with the charity, providing ongoing technical support and website maintenance.
Skills used:
Joomla design
Technical
Support
Website
Maintenance
100% Positive Customer Reviews
We’ve always had a great reputation but we thought it was time to tell the world.
75%
Level of service
92%
Value of money
95%
Improvements
95%
Happy with timescale
100%
Will work with us again
Interested in working with us?
Clients
Organisations we work with
Testimonials
What clients say about us?
Approachable, friendly & flexible
Honest, transparent - no smoke & mirrors
Quick to respond
Challenge you, but in a
positive way
Always deliver what they say
This wonderful achievement was testament to the teamwork, dedication and professionalism shown by Opace, bringing their expertise and moulding it to the very different expertise of the other stakeholders ie designers, web host and ourselves. Opace provide invaluable new project and regular technical support for our website & SEO development. We’ve found it to be a really invaluable relationship. I would thoroughly recommend Opace to any organisation embarking on such a major website project or who needs the kind of hand-holding and innovative support we’ve needed.
-Dawn Curnyn
Digital Marketing Manager
Acorns Chlldren's Hosplce 
Lucid Group 
UK Money Solutions 
WM Creative 
Think we could be a good fit?
Featured on
Publications & memberships
Latest Insights
Fresh from our blog
Open source web design & eCommerce Full service integrated online marketing agency.
The Essential SEO Toolkit V2 – a Google Chrome Extension
March 31, 2020Editor’s Note:??Version 1 of our Essential SEO Toolkit was released in November 2018. It's long overdue but we have now....
Read More
Will Businesses Adopt Virtual Services & Remote Working as a
March 25, 2020The COVID-19 Coronavirus pandemic is a milestone moment in any of our lives. The virus is wreaking havoc across the....
Read More
The Decline of YouTube – An Uncertain Future For This
February 7, 2020Editor’s Note:??The world of social media changes quickly and in this update to our 2019 'The Decline of YouTube -....
Read More
Why You Should Consider Buying Aged Domain Names & the
November 15, 2019Choosing the right domain name (website address, or URL) for your organisation is pivotal for any online venture. The perfect....
Read Morespecialist support & tutorials
Ecommerce 
Magento 
Twitter Basics - Part 5 
Twitter Basics - Part 6 
Fancy a chat?
Contact us
- Give us a call Speak to our expert team
0121 222 5757
- Come and meet us
Opace, Longbridge Technology Park,
Birmingham, West Midlands, B31 2TS
- Send a message
Send us a message on our contact page
